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fig (fig) n. [sym.] - 1. peace  2. wisdom  3. prosperity

UNDER THE HOOD

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Firstly, thanks for stopping by. Julie and I are committed to protecting your privacy. We have created this privacy policy to make sure you know what information we collect and how we use it. By using our Website, you consent to the collection and use of your information as we have outlined in this policy. From time to time, we may update this privacy policy. We will notify you about material changes in the way we treat personally identifiable information by emailing you and/or placing a notice on our Website. We encourage you to check back and review this privacy policy so that you always will know what personally identifiable information we collect, how we use it, and to whom we disclose it. Your continued use of our Website will be subject to the then current privacy policy.

What information do we collect?

Information Provided by You:

You may provide us with certain personally identifiable information when you:

    * request customer support or send us any other communication;

    * sign up for newsletters, email alerts, and special offers;

    * sign up for, or redeem, special offers;

    * respond to surveys;

Such information may include your name, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to our Website or our promotions.

Information Collected by Cookies:

We use cookies on our Website. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. Our cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of our Website’s features and functionality may not be available to you.

Information Collected by Web Beacons and Log Files:

We collect certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, and whether you opened emails you received from us.

How do we secure your information?

We use the secure Google Checkout system. When you place orders or access your account information, we use their commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) used by the Google checkout system encrypts all information you input before it is sent. We do not have access to, nor can we collect any of this information.

We use the personally identifiable information you provide to us to:

    * provide the features and functionality of our Website;

    * fulfill your requests for our products and services;

    * pay royalties and referral fees;

    * communicate with you about the status of your orders and other   inquiries about our products and services;

    * send you information about our products and services; and

    * provide notices about the results of sweepstakes, contest, and other promotions.

We use your email address you provide to us to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your subscription settings.

We do not use your email address or other personally identifiable information to send marketing messages without your consent. Similarly, if you email a product to a friend or refer a friend to our Website or our promotions, we will use your friend’s email to send them the e-mail you requested. You and your friend’s e-mail addresses will only be used for this purpose unless permission is otherwise granted.

We use non-personally identifiable information to monitor the use and performance of our Website so that we can learn more about how people use our Website and improve our products and services.

Do we disclose the information we collect to outside parties?

We do not share personal information about you with other people or non-affiliated companies without your consent except that:

We provide information to our agents and trusted service providers and contractors for limited purposes, such as: fulfilling customer orders and processing credit card transactions; offering certain products and services; communicating with customers; providing customer service; managing information on our behalf; and enhancing our Website features and functionality. In such cases, we require that these parties agree to use the information solely for the purpose for which we provided it to them and in accordance with our privacy policy.

If you sign up for a promotion (e.g., a contest or sweepstakes offer) or enroll in a service we offer in partnership with a third party, we may provide information (such as your name, email address, and account activity) to such third parties.

From time-to-time, we may provide our contributors with the first name and city/state/country of residence of our customers who have purchased such contributor’s products.

We may also release information (including your name, addresses, telephone number, and account activity) when we, in our sole discretion believe that such release is necessary or appropriate to:

    * comply with law;

    * comply with subpoenas, warrants, court orders, government investigations, or other legal process;

    * enforce or apply the terms of any of our user or license agreements;

    * investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity

    * investigate fraud or similar claims; or

    * protect the rights, property or safety of our Website, our users, or others.

In the event that we are acquired by, or merged with, another company we reserve the right to transfer all information we have collected from our users in connection with such acquisition or merger.

We may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.

Personal information on our Website is kept confidential and is disclosed only with the consent of the user or as set forth in this Privacy Policy. We do not engage in the selling of the habits, behavior, buying patterns, or demographic information of our users.

Your receipt

You will receive your receipt from Google Checkout in your email the day you order. Our billing process is not connected to our vendors’ and they never handle your private information. We have developed this process to make things as secure and simple as possible.

The current version of the Big Fig Privacy Policy was adopted effective as of 03/22/2008.

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